FDA Adverse Event Summary report: N

RELIANCE SYNERGY WASHER

MDR report key: 2993259 · Received March 7, 2013

Report

Report Number
9680353-2013-00022
Date Received
March 7, 2013
Date of Event
February 7, 2013
Report Date
March 7, 2013
Manufacturer
STERIS CANADA CORPORATION
Product Code
MEC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A STERIS SERVICE TECHNICIAN ARRIVED ON SITE AND FOUND THE ALARM "SUMP TOO LONG TO FILL" ON THE WASHER PRINTOUT. THE TECHNICIAN INSPECTED THE UNIT AND FOUND THE WATER LEVEL SWITCHES HAD A BUILDUP OF DEBRIS /DEPOSITS ON THEM. IT WAS NOTED THAT THE DEIONISED WATER TANKS HAD BEEN CHANGED THE DAY PRIOR TO THIS EVENT. THE OPERATOR MANUAL STATES "THE CORROSIVE EFFECTS OF WATER (DEIONIZED, SOFT AND HARD WATER) AND CONTAMINANTS FOUND IN WATER (SUCH AS HARDNESS CATIONS, CORROSIVE ANIONS, METALS, ECT.) CAN SHORTEN THE USEFUL LIFE AND CAUSE BUILDUP ON BOTH EQUIPMENT AND INSTRUMENTATION". (REF 2.2) THE TECHNICIAN CLEANED THE CHAMBER AND WATER LEVEL SENSORS. THE UNIT WAS TESTED BY RUNNING A TEST CYCLE, CONFIRMED OPERATIONAL AND RETURNED TO SERVICE.

Description of Event or Problem · 1

THE USER FACILITY REPORTED THAT THEIR SYNERGY WASHER FILLED WITH WATER AND LEAKED ONTO THE FLOOR. THE AMOUNT OF WATER LEAKED WAS REPORTED TO BE LARGE ENOUGH TO CREATE A SLIP/FALL HAZARD. NO PROCEDURAL DELAYS OR CANCELLATIONS OCCURRED. NO INJURY TO STAFF OR PATIENTS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
97027 RELIANCE SYNERGY WASHER WASHER MEC STERIS CANADA CORPORATION

Patients

Seq Age Sex Outcome Treatment
1