FDA Adverse Event Malfunction Summary report: N

CARESTREAM DRX REVOLUTION

MDR report key: 2993067 · Received March 1, 2013

Report

Report Number
1317307-2013-00001
Event Type
Malfunction
Date Received
March 1, 2013
Date of Event
February 4, 2013
Report Date
February 28, 2013
Manufacturer
CARESTREAM HEALTH, INC.
Product Code
IZL
PMA / PMN Number
K120062
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE POWER PLUG ON THE DRX REVOLUTION IS CLEAR AND THE WIRES TO THE CONNECTING CABLE ARE VISIBLE WITHIN THE PLUG. THE CARESTREAM FIELD ENGINEER INVESTIGATED THIS ISSUE AND WAS NOT ABLE TO OBSERVE THE SPARKING REPORTED BUT DID OBSERVE THE DISCOLORED WIRING IN THE PLUG WHICH WAS LIKELY CAUSED BY OVERHEATING INSIDE OF THE PLUG CASING. INTERNAL CARESTREAM INVESTIGATION REVEALED THAT THE WIRING WITHIN THE PLUG WAS EITHER LOOSE TO START OR WAS ABLE TO BECOME LOOSE AND SEPARATE FROM THE INTENDED CONNECTION. THIS SEPARATION ALLOWED FOR A CONDITION WHERE THERE COULD BE A SPARK INSIDE THE PLUG CASING. THIS SPARK WOULD RESULT IN OVERHEATING AS THE CASING IS MADE OF FLAME RETARDANT, SELF-EXTINGUISHING MATERIAL.

Description of Event or Problem · 1

CARESTREAM RECEIVED A REPORT OF A PLUG WHICH SPARKED AND BURNED ON A DRX REVOLUTION SYSTEM AT (B)(6) 2013. THE FIELD ENGINEER OBSERVED THAT THE WIRING INSIDE OF THE PLUG WAS DISCOLORED AND APPEARED TO HAVE OVERHEATED. ¿BURNED¿ WAS THE TERM USED BY THE CUSTOMER IN THE COMPLAINT FILE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
89416 CARESTREAM DRX REVOLUTION DRX REVOLUTION IZL CARESTREAM HEALTH, INC.

Patients

Seq Age Sex Outcome Treatment
1