FDA Adverse Event Malfunction Summary report: N

PUMP IN STYLE WIC BREAST PUMP W/O BATTERY

MDR report key: 2993048 · Received March 1, 2013

Report

Report Number
1419937-2013-00128
Event Type
Malfunction
Date Received
March 1, 2013
Date of Event
February 1, 2013
Report Date
February 1, 2013
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A REPLACEMENT POWER SUPPLY WAS SENT TO THE CUSTOMER. ATTEMPTS WERE MADE TO OBTAIN ADD¿L INFO AND FOR THE RETURN OF THE PRODUCT, WERE UNSUCCESSFUL. SHOULD ADD¿L INFO OR THE ORIGINAL PRODUCT BE RECEIVED. RESULTING IN NEW, CHANGED, OR CORRECT INFO, A FOLLOW UP REPORT WILL BE FILED AT THAT TIME. THOUGH THE PRODUCT HAS NOT BEEN EVALUATED, THIS TYPE OF FAILURE IS TYPICALLY ASSOCIATED WITH DROPPING THE UNIT ONTO A HARD SURFACE OR OTHER TYPE OF SEVERE IMPACT. THE ORIGINAL DESIGN TESTING INVOLVED DROPPING THE UNIT FROM A 1.0M HEIGHT PER UL2601-1 2ND EDITION. PRODUCTION SAMPLES WERE DROPPED THREE TO FIVE TIMES FROM A HEIGHT OF 1.0M AND THE HOUSINGS SHOWED DAMAGE AND CRACKING (ONLY AFTER AT LEAST THREE DROPS). THIS PRODUCT WAS RELEASED AS A RESULT OF CAPA (B)(4) WHICH WAS INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES FOR WHICH A FIELD ACTION SAFETY NOTIFICATION WAS INITIATED ON 04/04/2011. COMPLAINTS AGAINST THIS PRODUCT ARE CURRENTLY BEING INVESTIGATED (B)(4) IN ORDER TO DETERMINE ROOT CAUSE AND WILL CONTINUE TO BE MONITORED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE TRANSFORMER FOR THEIR PUMP IN STYLE DEVICE SHATTERED WHEN THEY TOOK IT OUT OF THE WALL OUTLET.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
89931 PUMP IN STYLE WIC BREAST PUMP W/O BATTERY HGX MEDELA, INC. 57018/9207010 REV L

Patients

Seq Age Sex Outcome Treatment
1