FDA Adverse Event Malfunction Summary report: N

RELION PRIME BLOOD GLUCOSE SYSTEM

MDR report key: 2992661 · Received March 7, 2013

Report

Report Number
1832816-2013-00017
Event Type
Malfunction
Date Received
March 7, 2013
Date of Event
March 5, 2013
Report Date
March 5, 2013
Manufacturer
ARKRAY, INC.
Product Code
CGA
PMA / PMN Number
K091102
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT INVOLVED IN INCIDENT WAS RETURNED AND EVALUATED. THE RETURNED PRODUCT GAVE 'LO' RESULTS CONFIRMING THE COMPLAINT. RETENTION SAMPLES OF THE SAME LOT OF TEST STRIPS INVOLVED IN THE INCIDENT WERE TESTED AND PERFORMED TO SPECIFICATION. MANUFACTURER IS AWARE OF THE ISSUE WHICH IS UNDER INVESTIGATION (CAPA (B)(4)).

Description of Event or Problem · 1

CALLER INDICATED THE RELION PRIME WAS GIVING LOW READINGS. CALLER STATED SHE WAS CONTINUALLY GETTING THE 'LO' READING, SHE COMPLETED A TEST ON THE PHONE AND HAS PROPER TECNHIQUE. SHE KNOWS SHE'S NOT UNDER 20MG AND FEELS THERE IS SOMETHING WRONG WITH THE METER. REPLACED PRODUCT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
97795 RELION PRIME BLOOD GLUCOSE SYSTEM BLOOD GLUCOSE TEST SYSTEM CGA ARKRAY, INC. 701103 11162B

Patients

Seq Age Sex Outcome Treatment
1