FDA Adverse Event Malfunction Summary report: N

COULTER® LH 750 HEMATOLOGY ANALYZER

MDR report key: 2990830 · Received March 5, 2013

Report

Report Number
1061932-2013-00336
Event Type
Malfunction
Date Received
March 5, 2013
Date of Event
January 31, 2013
Report Date
February 5, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K011342
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

THE CUSTOMER REPORTED HEMOGLOBIN AND HEMATOCRIT (H&H) CHECKS FAILED, MODE-TO-MODE NOT MATCHING, ELEVATED WHITE BLOOD CELL (WBC), RED BLOOD CELL (RBC), HEMOGLOBIN (HGB), AND LOW MEAN CELL VOLUME (MCV) RESULTS INVOLVING THE COULTER LH 750 HEMATOLOGY ANALYZER. THE CUSTOMER INDICATED THE MANUAL CALIBRATION FACTORS WERE INCORRECTLY INPUTTED ON THE INSTRUMENT BY A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) ON THE EVENT DATE. IT IS UNKNOWN IF THE QUESTIONED RESULTS WERE RELEASED OUT OF THE LABORATORY. THERE HAS BEEN NO REPORT OF PATIENT INJURY OR CHANGE IN PATIENT TREATMENT ASSOCIATED WITH THIS EVENT. THE FSE CLEANED THE BLOOD SAMPLING VALVE (BSV) AND SHEAR VALVES AND VERIFIED SYSTEM PERFORMANCE. THE FSE PERFORMED MODE-TO-MODE CALIBRATION, UTILIZING NORMAL CONTROL. THE FSE ADJUSTED WBC, RBC, HGB, AND MCV MANUAL CALIBRATION FACTORS AND RE-VERIFIED REPRODUCIBILITY IN THE MANUAL AND AUTO MODE. SERVICE ACTIVITY PERFORMED WAS VERIFIED TO MEET THE SPECIFIED REQUIREMENTS PER ESTABLISHED PROCEDURES. THE ISSUE WAS RESOLVED, AND THE INSTRUMENT WAS RETURNED TO NORMAL OPERATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
93043 COULTER® LH 750 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1