FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 2990594 · Received March 5, 2013

Report

Report Number
3004753838-2013-00055
Event Type
Malfunction
Date Received
March 5, 2013
Date of Event
February 6, 2013
Report Date
February 6, 2013
Manufacturer
DEXCOM INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2013 TO REPORT THAT UPON SENSOR REMOVAL DUE TO SENSOR FAILURE, SENSOR WAS BROKEN IN HALF. ONE HALF OF THE SENSOR WIRE WAS PROTRUDING FROM PATIENT'S SKIN WHICH PATIENT WAS ABLE TO COMPLETELY PULL OUT. AT THE TIME OF HIS CALL TO DEXCOM TECHNICAL SUPPORT PATIENT HAD NO FURTHER CONCERNS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
94262 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM INC. 9500-27 5046006

Patients

Seq Age Sex Outcome Treatment
1 48 YR Other