FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 2984123 · Received February 28, 2013

Report

Report Number
3004209178-2013-91506
Event Type
Malfunction
Date Received
February 28, 2013
Date of Event
February 10, 2013
Report Date
February 10, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH CONSTANT TONE AND FROZEN SCREEN AS A RESULT OF A FAULTY COMPONENT ON THE MOTHERBOARD. UNABLE TO CONFIRM THE BUTTON/KEYPAD ANOMALY DUE TO THE FROZEN SCREEN.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP HAD A CONSTANT TONE. THE BLOOD GLUCOSE READING WAS 312MG/DL. TROUBLESHOOTING WAS PERFORMED. THE CALLER STATED THAT THE BUTTONS WERE UNRESPONSIVE. ADVISED THE CUSTOMER THAT THE INSULIN PUMP WOULD BE REPLACED AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
85992 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 47 YR