FDA Adverse Event Malfunction Summary report: N

LH 500 HEMATOLOGY ANALYZER

MDR report key: 2983047 · Received February 28, 2013

Report

Report Number
1061932-2013-00294
Event Type
Malfunction
Date Received
February 28, 2013
Date of Event
January 29, 2013
Report Date
January 31, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K032000
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

FAILURE MODE WAS DETERMINED TO BE THE LIGHT SCATTER (LS) SENSOR, FLOW CELL ALIGNMENT, AND LS PREAMP GAIN AND SAMPLE PRESSURE NEEDING ADJUSTMENT. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED BASOPHILS (BA) RECOVERY ISSUE DURING A WEEKLY CORRELATION STUDY PERFORMED ON THEIR TWO LH 500 HEMATOLOGY ANALYZER USING PATIENT SAMPLES AS CONTROLS. THE CUSTOMER NOTED THAT ABOUT 6 OUT OF 10 SAMPLES WERE NOT WITHIN THE SPECIFICATION FOR THE BA PARAMETER ONLY. THE CUSTOMER INDICATED THAT ONE OF THE LH 500 ANALYZER GAVE HIGHER BASOPHIL RESULTS COMPARED TO THE ALTERNATE LH 500 ANALYZER. NO PREVIOUSLY RUN PATIENT SAMPLES WERE CONSIDERED ERRONEOUS NOR ERRONEOUSLY REPORTED OUT OF THE LABORATORY. THERE WAS NO CHANGE OR AFFECT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT. PATIENT SAMPLE PRINTOUTS FROM THE CORRELATION STUDY WERE NOT PROVIDED AND ARE NO LONGER AVAILABLE. BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) FOUND EVIDENCE OF A PRIOR LEAK WHICH OCCURRED DURING THE LAST RECENT PREVENTATIVE MAINTENANCE (PM). NO ACTIVE LEAK WAS OBSERVED AND THERE WAS NO REPORT OF EXPOSURE OR INJURY AS A RESULT OF THE PRIOR LEAK. THE FSE REPLACED THE LIGHT SCATTER (LS) SENSOR, ALIGNED THE FLOW CELL, AND ADJUSTED THE LS PREAMP GAIN AND SAMPLE PRESSURE TO CORRECT LATRON COUNT TIMES. REPAIRS WERE VERIFIED PER ESTABLISHED PROCEDURES AND RESULTS MET PUBLISHED SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
86526 LH 500 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1