FDA Adverse Event Malfunction Summary report: N

POSEY KEEPSAFE DELUXE

MDR report key: 2982837 · Received January 31, 2013

Report

Report Number
2020362-2013-00037
Event Type
Malfunction
Date Received
January 31, 2013
Report Date
January 8, 2013
Manufacturer
J. T. POSEY CO.
Product Code
KMI
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

RESULTS: EVALUATION OF THE RETURNED PRODUCT CONFIRMED THE REPORTED ISSUE; THE ALARM DID NOT POWER UP WHEN USING CUSTOMER'S BATTERIES OR NEW BATTERIES. THE ALARM POWERS UP WHEN USING AN EXTERNAL POWER SUPPLY OR 9V ADAPTER HOWEVER; THERE IS BATTERY LEAKAGE RESIDUE ON THE FLAT CONTACTS AND INSIDE THE BATTERY COMPARTMENT. AQUALERT WATER INDICATOR LABEL SHOWS MOISTURE EXPOSURE. NOTE: POSEY INSTRUCTIONS FOR USE HAS A WARNING STATEMENT: IF THE ALARM IS SUBJECTED TO SEVERE MECHANICAL SHOCK, SUCH AS DROPPING, OR IS SUBMERGED IN LIQUID, IT MAY STOP FUNCTIONING AS DESIGNED. VISUALLY INSPECT THE UNIT FOR CRACKS IN THE CASE, MISSING SCREWS, MISSING BATTERY DOOR, BROKEN WIRES OR SIGNS OF EXPOSURE TO LIQUID. AFTER EACH INCIDENT, YOU MUST VERIFY THAT THE UNIT IS WORKING PROPERLY. CHECK TO MAKE SURE THE AUDIBLE ALARM IS FUNCTIONING PROPERLY BY APPLYING AND LIFTING WEIGHT OFF SENSOR IN SEVERAL SPOTS TO ACTIVATE THE ALARM. DO NOT USE IF THE AUDIBLE ALARM DOES NOT SOUND. TAKE CARE WHEN INSTALLING NEW BATTERIES. THE ALARM WILL NOT WORK IF BATTERIES ARE INSTALLED IMPROPERLY. ALWAYS INSTALLED A COMPLETELY NEW SET OF BATTERIES WHEN THE CHIRPING DUE TO LOW BATTERIES POWER SOUND BEGINS. DO NOT REPLACE A SINGLE CELL, BUT ALL CELLS IN THE ALARM. DO NOT MIX OLD AND NEW BATTERIES, OR BATTERY BRANDS WITHIN A BATTERY PACK (4 BATTERIES). USE OF MIXED BATTERIES OR BATTERIES INSTALLED INCORRECTLY MAY CAUSE BATTERY DAMAGE, AND MAY DAMAGE THE ALARM. REMOVE ANY ALARM FROM USE AND SEND TO THE APPROPRIATE FACILITY AUTHORITY IF BATTERIES ARE DAMAGED OR CORRODED OR THE BATTERY COMPARTMENT HAS SIGNS OF PREVIOUS BATTERY CORROSION SUCH AS WHITE POWDER RESIDUE. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED UNIT WILL NOT POWER ON. THE CUSTOMER REPORTED THE BATTERIES WERE REPLACED WITH A NEW SUPPLY, NO SIGNS OF BATTERY CORROSION OR LEAKAGE IN THE BATTERY COMPARTMENT AND THE BATTERY SPRINGS ARE NOT BENT. THE CUSTOMER DID NOT PROVIDE A DATE WHEN THIS DISCOVERED. THERE WAS NO PT INCIDENT OR INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
41927 POSEY KEEPSAFE DELUXE KMI J. T. POSEY CO. 8374 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK OVER-THE-MATTRESS SENSOR PAD MODEL: 8307, LOT #UNK