FDA Adverse Event Malfunction Summary report: N

ACUITY CENTRAL MONITORING

MDR report key: 2982831 · Received January 31, 2013

Report

Report Number
3023750-2013-00001
Event Type
Malfunction
Date Received
January 31, 2013
Date of Event
January 8, 2013
Report Date
January 8, 2013
Manufacturer
WELCH ALLYN PROTOCOL, INC.
Product Code
DSI
PMA / PMN Number
K120774
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE EVAL IS NOT YET COMPLETE. A F/U REPORT WILL BE SUBMITTED WHEN THE EVAL IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEIR ACUITY LOOKED LIKE IT HAD REBOOTED AND WAS FROZEN. TECH SERVICE DIALED INTO THE SYSTEM AND FOUND THAT THE PRIMARY CPU HAD LOCKED UP DURING A REBOOT AND NEVER RESTARTED. THE SECONDARY CPU THEN REBOOTED, RESULTING IN A LOSS OF CENTRALIZED MONITORING FOR APPROXIMATELY 1 MINUTE, 49 SECONDS. THE PRIMARY CPU WAS ABLE TO BE RECOVERED BY CYCLING POWER. THIS RESULTED IN A TEMPORARY INABILITY TO CENTRALLY MONITOR PTS, HOWEVER BEDSIDE MONITORING WAS NOT AFFECTED. THERE WAS NO REPORT OF HARM AS A RESULT OF THE REPORTED EVENTS.THE CUSTOMER DID NOT PROVIDE ANY PT INFO.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
41926 ACUITY CENTRAL MONITORING DSI WELCH ALLYN PROTOCOL, INC. ACUITY 8.20.00

Patients

Seq Age Sex Outcome Treatment
1