FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT COMBO

MDR report key: 2982057 · Received February 8, 2013

Report

Report Number
2183996-2013-00183
Event Type
Malfunction
Date Received
February 8, 2013
Date of Event
January 24, 2013
Report Date
March 28, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FI
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFO CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFO IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED, THE PRODUCT MEETS THE SPECIFICATION REGARDING THE CUSTOMER'S ALLEGATION. THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED. NO MALFUNCTION OF THE PUMP COULD BE OBSERVED. ALWAYS A W2 (BATTERY LOW) BEFORE E2 (BATTERY DEPLETED). TRANSFER DATA TO SMART PIX WORKS. NO HIGH POWER CONSUMPTION. THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED.

Description of Event or Problem · 1

MOTHER REPORTED, THE POWER HAS OCCASIONALLY CUT-OFF ON THE INFUSION DEVICE, AND THE BATTERY HAS TO BE CHANGED EVERY WEEK. ON ONE OCCASION, THE INFUSION DEVICE FAILED TO PROVIDE A W2 BATTERY LOW WARNING BEFORE THE E2 BATTERY EMPTY ERROR. MOTHER REPORTED, THE PT IS ACTIVE AND SPENDS A LOT OF TIME OUTSIDE WHERE THE TEMPERATURE IS VERY LOW. MOTHER ALSO REPORTED, THE INFUSION DEVICE WILL NOT TRANSFER DATA TO THE COMPUTER. THE HOSPITAL HAS TRIED MULTIPLE DEVICES TO TRANSFER THE DATA, BUT THIS HAS NOT BEEN SUCCESSFUL. THE INFUSION DEVICE WAS REQUESTED FOR EVALUATION. NO PHYSIOLOGICAL EFFECTS WERE REPORTED, AND HE DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
55279 ACCU-CHEK SPIRIT COMBO LZG ROCHE HEALTH SOLUTIONS INC. 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1 15 YR RELATED ACCESSORIES| INSULIN INFUSION PUMP| INSULIN