FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT COMBO

MDR report key: 2982056 · Received February 8, 2013

Report

Report Number
2183996-2013-00196
Event Type
Malfunction
Date Received
February 8, 2013
Date of Event
February 1, 2013
Report Date
March 26, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED DUE TO MISHANDLING OF THE PRODUCT. THE INVESTIGATION SHOWED THAT BATTERY ACID LEAKED OUT OF THE BATTERY. THE ACID LED TO CORROSION ON THE BATTERY CONTACTS AND TO A POWER INTERRUPTION. THE INSULIN PUMP COULD NOT BE STARTED BECAUSE OF THE CORRODED BATTERY CONTACTS. THE USER SHOULD ONLY USE QUALITY BATTERIES LIKE THOSE RECOMMENDED BY THE MANUFACTURER. AS THE PROBLEM MENTIONED IS RELATED TO MISHANDLING OF THE PRODUCT BY THE CUSTOMER, NO CORRECTIVE OR PREVENTIVE ACTIONS WILL BE INITIATED.

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFO CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFO IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

PT REPORTED, THE INFUSION DEVICE GAVE A BATTERY ALARM WHILE SHE WAS OUTSIDE AND UNABLE TO CHANGE THE BATTERY. WHEN SHE ARRIVED HOME, SHE NOTICED THE INFUSION DEVICE WOULD NOT TURN ON. ADD'L INFO WAS REQUESTED, AND IT WAS REPORTED THE INFUSION DEVICE DID NOT PROVIDE A W2 BATTERY LOW WARNING BEFORE THE E2 BATTERY EMPTY ERROR. THE INFUSION DEVICE WAS REQUESTED FOR EVALUATION. NO PHYSIOLOGICAL EFFECTS WERE REPORTED AND THE PT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
55313 ACCU-CHEK SPIRIT COMBO LZG ROCHE HEALTH SOLUTIONS INC. 00700006863 NA

Patients

Seq Age Sex Outcome Treatment
1 RELATED ACCESSORIES| INSULIN| INSULIN INFUSION PUMP