FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK D-TRONPLUS

MDR report key: 2982053 · Received February 8, 2013

Report

Report Number
2183996-2013-00164
Event Type
Malfunction
Date Received
February 8, 2013
Date of Event
January 28, 2013
Report Date
March 15, 2013
Manufacturer
ROCHE HEALTH CARE SOLUTIONS INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFO CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFO IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED DUE TO MISHANDLING OF THE PRODUCT. THE PUMP CASE IS DAMAGED DUE TO A HARD MECHANICAL IMPACT DURING USE. THE CHECK BUTTON WAS DAMAGED BY A POINTY OBJECT WHICH RESULTED IN A FAULTY SNAP DOME. THE CHECK BUTTON IS ALWAYS ACTIVE, AND DUE TO THIS PROBLEM, THE OTHER BUTTONS ARE NON-FUNCTIONAL.

Description of Event or Problem · 1

ON (B)(6) 2013, IT WAS REPORTED THAT THE CHECK BUTTON ON THE PT'S INFUSION DEVICE WAS NOT FUNCTIONING, THE DEVICE DISPLAYED A3 (SET TIME/DATE), BUT THE PT COULD NOT CONFIRM THE ALERT DUE TO THE CHECK BUTTON NOT FUNCTIONING. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. THE INFUSION DEVICE WAS REQUESTED TO BE RETURNED FOR PRODUCT EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
55312 ACCU-CHEK D-TRONPLUS LZG ROCHE HEALTH CARE SOLUTIONS INC. 00700006842 NA

Patients

Seq Age Sex Outcome Treatment
1 INSULIN INFUSION PUMP| INSULIN| RELATED ACCESSORIES