FDA Adverse Event Malfunction Summary report: N

SEVEN CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 2980814 · Received February 27, 2013

Report

Report Number
3004753838-2013-00048
Event Type
Malfunction
Date Received
February 27, 2013
Date of Event
January 29, 2013
Report Date
January 29, 2013
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P050012
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2013 TO REPORT THAT UPON REMOVAL OF SENSOR ON SAME DAY DUE TO DISCOMFORT, THE SENSOR WIRE WAS MISSING FROM SENSOR POD. PATIENT REPORTED SENSOR DEPLOYMENT DIFFICULTY DURING INSERTION PROCESS, AND HE REMOVED THE SENSOR POD FROM HIS BODY WITHOUT THE TRANSMITTER ATTACHED, WHICH IS A PRACTICE AGAINST CGM'S USER'S GUIDE RECOMMENDATIONS. PATIENT REPORTED NO INDICATION OF THE WIRE AT INSERTION SITE. AT THE TIME OF HIS CALL TO TECHNICAL SUPPORT, PATIENT REPORTED SLIGHT REDNESS AT INSERTION SITE; NO INFLAMMATION OR PAIN. DEXCOM REQUESTED RETURN OF THE SENSOR FOR INVESTIGATION. PATIENT'S NURSE CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2013 TO REPORT THAT PATIENT CAME IN FOR EVALUATION. NURSE REPORTS THAT NO SYMPTOMS OTHER THAN REDNESS WERE OBSERVED AT PATIENT'S INSERTION SITE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
85070 SEVEN CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-03 5030002

Patients

Seq Age Sex Outcome Treatment
1 63 YR Other