FDA Adverse Event Malfunction Summary report: N

DIMENSION EXL WITH LM

MDR report key: 2980737 · Received February 27, 2013

Report

Report Number
1226181-2013-00095
Event Type
Malfunction
Date Received
February 27, 2013
Date of Event
January 24, 2013
Report Date
January 31, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K073604
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS TECHNICAL SOLUTIONS CENTER (TSC) TO REPORT THE DISCORDANT SODIUM RESULT. THE TSC SPECIALIST RECOMMENDED THAT A SIEMENS FIELD SERVICE ENGINEER (FSE) BE DISPATCHED TO THE CUSTOMER SITE. THE CUSTOMER DISCUSSED THE DISCORDANT RESULT WITH THE FSE, BUT DECLINED A SERVICE VISIT BECAUSE THE RERUN RESULTS HAD BEEN OBTAINED ON THE SAME INSTRUMENT. THE CAUSE OF THE DISCORDANT, FALSELY LOW SODIUM RESULT IS UNKNOWN. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

A DISCORDANT, FALSELY LOW SODIUM RESULT WAS OBTAINED ON ONE PATIENT SAMPLE ON A DIMENSION EXL WITH LM INSTRUMENT. THE DISCORDANT RESULT WAS REPORTED TO THE PHYSICIAN(S). THE SAMPLE WAS RERUN IN DUPLICATE. IT IS UNKNOWN IF THE CORRECTED RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE WERE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY LOW SODIUM RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
85388 DIMENSION EXL WITH LM IMMUNOASSAY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS DIMENSION EXL WITH LM

Patients

Seq Age Sex Outcome Treatment
1