FDA Adverse Event Malfunction Summary report: N

HEARTSTART XL

MDR report key: 2980485 · Received January 31, 2013

Report

Report Number
1218950-2013-00346
Event Type
Malfunction
Date Received
January 31, 2013
Report Date
January 8, 2013
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HK
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THE DEVICE HAD AN (ASP-FAILURE). THIS WAS LATER CLARIFIED BY THE FIELD SERVICE ENGINEER AS A FAILURE TO TURN ON. NO PT INVOLVEMENT WAS REPORTED. A PHILIPS FSE EVALUATED THE DEVICE AND VERIFIED THE FAILURE. THE ISSUE WAS DETERMINED TO BE A FAILURE OF THE ENERGY SELECT SWITCH. THE ENERGY SELECT SWITCH WAS REPLACED TO RESOLVE THE ISSUE. THE DEVICE PASSED ALL TESTING AND REMAINED AT THE CUSTOMER'S SITE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE DEVICE HAD AN (ASP-FAILURE). THIS WAS LATER CLARIFIED BY THE FIELD SERVICE ENGINEER AS A FAILURE TO TURN ON. NO PT INVOLVEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
42017 HEARTSTART XL MKJ PHILIPS MEDICAL SYSTEMS M4735A

Patients

Seq Age Sex Outcome Treatment
1