FDA Adverse Event Malfunction Summary report: N

DIGITAL RADIOGRAPHY CXDI-70C WIRELESS

MDR report key: 2980384 · Received January 28, 2013

Report

Report Number
1000181430-2013-00032
Event Type
Malfunction
Date Received
January 28, 2013
Report Date
April 26, 2011
Manufacturer
CANON INC.
Product Code
MQB
PMA / PMN Number
K102012
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

GENDER INFORMATION WAS NOT PROVIDED. (B)(4). THE SERIAL NUMBER OF THE SENSOR PANEL WAS NOT PROVIDED. THE DEALER SERVICE REPRESENTATIVE SWAPPED COMPUTERS WITH A DEMO UNIT AND THE PROBLEM STILL OCCURRED. THE HARD DRIVE WAS REPLACED AND THE SYSTEM WAS OK. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM WAS NOT TRANSFERRING THE IMAGE FROM THE CXDI-70C WIRELESS PANEL TO THE COMPUTER . THE COMPUTER WAS LOCKING UP WHILE CAPTURING AND JUST HANDING THERE. IT IS POSSIBLE THAT THE IMAGE WAS RETAKEN, RESULTING IN UNINTENDED RADIATION EXPOSURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
37142 DIGITAL RADIOGRAPHY CXDI-70C WIRELESS MQB CANON INC. CXDI-70C WIRELESS NA

Patients

Seq Age Sex Outcome Treatment
1 UNK 545 NE-00R COMPUTER