FDA Adverse Event Malfunction Summary report: N

GLIDESCOPE COBALT AVL MONITOR

MDR report key: 2974050 · Received February 19, 2013

Report

Report Number
9615393-2013-00097
Event Type
Malfunction
Date Received
February 19, 2013
Date of Event
January 21, 2013
Report Date
January 21, 2013
Manufacturer
VERATHON MEDICAL (CANADA) ULC
Product Code
CCW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SERVICE RECEIVED THE DEVICE FOR FURTHER EVALUATION. SERVICE EVALUATED THE MONITOR AND TURNED IT ON AND OFF MULTIPLE TIMES OVER AND OVER AND NO FAILURES APPEARED. SERVICE DID NOT CONFIRM THE INCIDENT.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED VERATHON INC. REGARDING A GLIDESCOPE COBALT AVL MONITOR THAT IS INTERMITTENTLY DISPLAYING A BLANK WHITE SCREEN WHEN POWERED ON. THE CUSTOMER HAD TO POWER ON AND OFF THE MONITOR SEVERAL TIMES BEFORE THEY CAN GET A CLEAR IMAGE. ALSO, WHEN THE MONITOR WAS POWERED ON LAST TIME IT WAS SHOWING A FUZZY VIDEO IMAGE WITH LINES ACROSS THE SCREEN. DURING TROUBLE SHOOTING WITH THE CUSTOMER THE TECHNICIAN DISCONNECTED THE BATON AND POWERED THE MONITOR ON AND OFF AND THEN RECONNECTED THE BATON WITH NO ERRORS. THE TECHNICIAN INDICATED THAT THESE STEPS WERE FOLLOWED IN THE INITIAL TROUBLESHOOTING OF THE ISSUE PRIOR TO REPORTING THE INCIDENT TO THE MANUFACTURER. THE CUSTOMER WAS ORDERED TO CONNECT A SECOND BATON TO THE MONITOR AND THE ISSUE APPEARED. THERE WAS NO INJURY TO PATIENT ASSOCIATED WITH THIS INCIDENT. THE DEVICE WAS RETURNED TO THE MANUFACTURER FOR FURTHER EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
72504 GLIDESCOPE COBALT AVL MONITOR NONE CCW VERATHON MEDICAL (CANADA) ULC 0570-0314

Patients

Seq Age Sex Outcome Treatment
1