FDA Adverse Event Injury Summary report: N

RELION PRIME BLOOD GLUCOSE SYSTEM

MDR report key: 2972833 · Received February 21, 2013

Report

Report Number
1832816-2013-00015
Event Type
Injury
Date Received
February 21, 2013
Date of Event
February 2, 2013
Report Date
February 3, 2013
Manufacturer
ARKRAY, INC.
Product Code
NBW
PMA / PMN Number
K091102
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE HISTORY RECORDS WERE REVIEWED AND NO ANOMALIES WERE DETECTED. PRODUCT INVOLVED IN INCIDENT WAS RETURNED AND EVALUATED. THE RETURNED PRODUCT PERFORMED WITHIN SPECIFICATION. NO FAILURE DETECTED.

Description of Event or Problem · 1

CALLER INDICATED THE PRIME METER WAS GIVING VARIABLE READINGS. RECEIVED TRANSFER CALL FROM CE REP WHERE THE CALLER STATED SHE "ALMOST DIED" BECAUSE THE PRIME READ OVER 200, SHE TOOK INSULIN AND DROPPED TO 60. CONTACTED CUSTOMER TO GATHER DETAILS ON INCIDENT. CUSTOMER STATED THAT ON SATURDAY SHE HAD LUNCH AROUND 1 PM, TOOK HER GLUCOSE READING AND GOT 298 SO SHE TOOK HER INSULIN. A FEW HOURS LATER SHE STARTED FEELING SHAKY AND COULD NOT WALK BECAUSE HER LEGS WERE NOT RESPONDING. SHE THEN TOOK A TEST AT 4:25PM AND GOT A READING OF 68. SHE TESTED AGAIN AT 4:34PM AND HER READING WAS 87 SO SHE HAD SOME ORANGE JUICE TO RAISE HER GLUCOSE. LATER SHE TESTED HERSELF AGAIN AT 5:16PM AND GOT A READING OF 289. SHE WAS NOT SURE IF SHE SHOULD TAKE HER INSULIN SO MINUTES LATER SHE TESTED AT 5:39PM AND GOT A READING OF 48. SHE THOUGHT THAT WAS TOO LOW SO SHE IMMEDIATELY TESTED AGAIN AND GOT 289. SHE DID NOT TAKE ANY MORE MEDICATION. SHE DID TEST AN HOUR LATER AT 6:39 AND GOT A READING OF 320. SHE IS NOT CHANGING LANCET, NOT WASHING HANDS ALL THE TIME AND USES HAND SANITIZER. STORING STRIPS IN KITCHEN AND PURSE. EXPLAINED PROPER TECHNIQUE AND STORAGE. CONTROLS NOT USED. REPLACING PRODUCT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
76000 RELION PRIME BLOOD GLUCOSE SYSTEM BLOOD GLUCOSE TEST SYSTEM NBW ARKRAY, INC. 701103 11132A

Patients

Seq Age Sex Outcome Treatment
1 60 YR Life Threatening