FDA Adverse Event Malfunction Summary report: N

UNSPECIFIED INSTRUMENT

MDR report key: 2972463 · Received February 15, 2013

Report

Report Number
2028159-2013-00245
Event Type
Malfunction
Date Received
February 15, 2013
Date of Event
January 17, 2013
Report Date
January 18, 2013
Manufacturer
ALCON- IRVINE TECHNOLOGY CENTER
Product Code
GAA
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED EVENT OF MISLABELED CARTON WAS CONFIRMED THROUGH ATTACHED PHOTOGRAPHS. THE PRODUCT INSIDE THE CARTON WAS A 23 GAUGE PROBE. THE INDIVIDUAL PRODUCT INSIDE THE CARTON WAS LABELED CORRECTLY, BUT THE ENGLISH LABEL ON THE OUTSIDE OF THE CARTON WAS FOR A 2500 STAND ALONE PROBE. THE NATIVE LANGUAGE ((B)(6)) LABEL ON THE OUTSIDE OF THE CARTON WAS CORRECT. A REVIEW OF COMPLAINTS FOR THE LAST 24 MONTHS DID NOT INDICATE ANY ADDITIONAL SIMILAR REPORTS FOR THIS STANDALONE PROBE. IN ADDITION, A REVIEW OF COMPLAINTS FOR THE LAST 24 MONTHS DID NOT INDICATE ANY ADDITIONAL SIMILAR REPORTS FOR THIS 23 GAUGE PROBE. THE ROOT CAUSE CANNOT BE DETERMINED CONCLUSIVELY. AN INTERNAL INVESTIGATION HAS BEEN OPENED TO ADDRESS THIS ISSUE. (B)(4).

Description of Event or Problem · 1

AN OPHTHALMIC SURGEON REPORTED THAT THE CARTON CONTAINING 23 GAUGE PROBES WAS LABELED INCORRECTLY. THE INDIVIDUAL PRODUCTS INSIDE THE CARTON WERE LABELED CORRECTLY, BUT THE LABEL ON THE OUTSIDE OF THE CARTON WAS INCORRECT. THERE WAS NO PT INVOLVEMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
69525 UNSPECIFIED INSTRUMENT UNSPECIFIED INSTRUMENT GAA ALCON- IRVINE TECHNOLOGY CENTER NA 12015606X

Patients

Seq Age Sex Outcome Treatment
1