PUMP IN STYLE (ITEM # UNK)
Report
- Report Number
- 1419937-2013-00102
- Event Type
- Malfunction
- Date Received
- February 15, 2013
- Date of Event
- January 17, 2013
- Report Date
- January 22, 2013
- Manufacturer
- MEDELA, INC.
- Product Code
- HGX
- PMA / PMN Number
- K031614
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
REPLACEMENT POWER SUPPLY WAS SENT TO THE CUSTOMER. IN F/U WITH THE CUSTOMER, THE CUSTOMER INDICATED THAT THEIR TRANSFORMER HAD CRACKED AND THAT IT COULD COME APART INTO TWO PIECES. THE CUSTOMER ALSO INDICATED THAT SHE WOULD RETURN THE PRODUCT. HOWEVER, AS OF THE DATE OF THIS REPORT, THE PRODUCT HAS NOT BEEN RECEIVED. SHOULD THE ORIGINAL PRODUCT BE RECEIVED, RESULTING IN NEW, CHANGED, OR CORRECTED INFO, A F/U REPORT WILL BE FILED AT THAT TIME. THOUGH THE PRODUCT HAS NOT BEEN RECEIVED AND EVALUATED, THIS TYPE OF FAILURE IS TYPICALLY ASSOCIATED WITH DROPPING THE UNIT UNTO A HARD SURFACE OR OTHER TYPE OF SEVERE IMPACT. THE ORIGINAL DESIGN TESTING INVOLVED DROPPING THE UNIT FROM A HEIGHT 1.0 M PER UL2601-1 2ND EDITION. PRODUCTION SAMPLES WERE DROPPED THREE TO FIVE TIMES FROM A HEIGHT OF 1.0 M AND THE HOUSINGS SHOWED DAMAGE AND CRACKING (ONLY AFTER AT LEAST THREE DROPS). THIS PRODUCT WAS RELEASED AS A RESULT OF CAPA (B)(4) WHICH WAS INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES FOR WHICH A FIELD ACTION SAFETY NOTIFICATION WAS INITIATED ON 04/04/2011. COMPLAINTS AGAINST THIS PRODUCT ARE CURRENTLY BEING INVESTIGATED (B)(4) IN ORDER TO DETERMINE ROOT CAUSE AND WILL CONTINUE TO BE MONITORED.
THE CUSTOMER REPORTED THAT A PIECE OF THE TRANSFORMER HOUSING FOR THEIR PUMP. IN STYLE DEVICE HAD FALLEN OFF. THE CUSTOMER REPORTED IN F/U THAT THE ENTIRE TRANSFORMER COULD COME APART.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 69495 | PUMP IN STYLE (ITEM # UNK) | HGX | MEDELA, INC. | UNKNOWN / 9207010 | REV M |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |