FDA Adverse Event Malfunction Summary report: N

AUTOPULSE NIMH BATTERY

MDR report key: 2972092 · Received January 22, 2013

Report

Report Number
3003793491-2012-00431
Event Type
Malfunction
Date Received
January 22, 2013
Date of Event
February 13, 2012
Report Date
February 13, 2012
Manufacturer
ZOLL CIRCULATION, INC.
Product Code
DRM
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

REPORTED COMPLAINT OF "BATTERY FAULTY" COULD NOT BE VERIFIED BECAUSE THE BATTERY WAS NOT RETURNED FOR INVESTIGATION. IN ORDER TO GET THE BATTERY BACK, ZOLL CONTACTED THE CUSTOMER A TOTAL OF 8 TIMES. FIVE TIMES VIA EMAIL, (FEBRUARY 13, MARCH 30, MAY 2, MAY 24, JUNE 29). FURTHERMORE, TWO ATTEMPTS BY ZOLL REP, AND A FINAL ATTEMPT BY ZOLL (B)(4) WERE MADE, BUT TO NO AVAIL. CUSTOMER'S LAST RESPONSE WAS THAT THEY WERE NOT ABLE TO LOCATE THE BATTERIES. A SUPPLEMENTAL REPORT WILL BE FILED IF THE BATTERIES ARE RETURNED. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT UPON SHIFT CHECK, THE UNIT SHOWED "BATTERY FAULTY" MESSAGE ON THE DISPLAY. BATTERY DID NOT PASS ON THE EXTERNAL CHARGERS. CUSTOMER HAS RECORDS OF MONTHLY TEST CYCLES AND THE BATTERIES ARE LESS THAN A YEAR OLD. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
32050 AUTOPULSE NIMH BATTERY NIMH BATTERY DRM ZOLL CIRCULATION, INC.

Patients

Seq Age Sex Outcome Treatment
1 Other