FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 2971569 · Received February 21, 2013

Report

Report Number
1644487-2013-00465
Event Type
Malfunction
Date Received
February 21, 2013
Date of Event
January 29, 2013
Report Date
January 29, 2013
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VE
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

ON (B)(6) 2013 IT WAS REPORTED THAT THERE IS SOME TROUBLE WITH THE PROGRAMMING HANDHELD. IT WAS LATER CLARIFIED THAT THE PROGRAMMING SYSTEM IS GIVING A MESSAGE OF "COMMUNICATION ERROR" AND THAT A SOFT AND HARD RESET WAS PERFORMED BUT DID NOT RESOLVE THE ISSUE. THE HANDHELD WAS TRIED WITH ANOTHER WAND BUT IT STILL GAVE THIS MESSAGE. IT WAS REPORTED THAT THE HANDHELD WOULD BE RETURNED FOR PRODUCT ANALYSIS BUT IT HAS NOT BEEN RECEIVED TO DATE.

Description of Event or Problem · 1

ON (B)(6) 2013 THE HANDHELD AND FLASHCARD WERE RETURNED FOR PRODUCT ANALYSIS. AN ANALYSIS WAS PERFORMED ON THE HANDHELD AND NO ANOMALIES ASSOCIATED WITH THE HANDHELD WERE NOTED DURING TESTING USING THE AC ADAPTER OR THE MAIN BATTERY WITH A FULL CHARGE. THE HANDHELD PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS. AN ANALYSIS WAS PERFORMED ON THE RETURNED FLASHCARD AND NO ANOMALIES ASSOCIATED WITH FLASHCARD SOFTWARE OR DATABASES WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS. THE FLASHCARD AND SOFTWARE PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS AS WELL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
76358 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS, INC. MODEL 250 NI

Patients

Seq Age Sex Outcome Treatment
1