FDA Adverse Event Malfunction Summary report: N

SEVEN CONTINUOUS GLUCOSE MONITORING SENSOR

MDR report key: 2970360 · Received February 20, 2013

Report

Report Number
3004753838-2013-00045
Event Type
Malfunction
Date Received
February 20, 2013
Date of Event
January 15, 2013
Report Date
January 22, 2013
Manufacturer
DEXCOM INC.
Product Code
MDS
PMA / PMN Number
P050012
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC. AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN INTHE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2013 TO REPORT THAT UPON SENSOR POD REMOVAL, PATIENT HAD TO PULL SENSOR OUT WITH TWEEZERS.THE INFORMATION THAT WAS PROVIDED TO DEXCOM BY PATIENT IS INCOMPLETE. DEXCOM HAS ATTEMPTED TO CONTACT PATIENT SEVERAL TIMES IN ORDER TO COLLECT MORE INFORMATION AROUND THE TIME OF THE EVENT BUT HAS NOT BEEN ABLE TO REACH PATIENT.THIS IS MDR 1 OF 2 FOR THE COMPLAINT. SEE MDR # 3004753838-2013-00046 FOR REPORT 2 OF 2.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
73255 SEVEN CONTINUOUS GLUCOSE MONITORING SENSOR MDS MDS DEXCOM INC. 9500-03

Patients

Seq Age Sex Outcome Treatment
1 33 YR Other