FDA Adverse Event Malfunction Summary report: N

DIMENSION VISTA CLINICAL CHEMISTRY SYSTEM

MDR report key: 2970088 · Received February 20, 2013

Report

Report Number
1226181-2013-00080
Event Type
Malfunction
Date Received
February 20, 2013
Date of Event
January 25, 2013
Report Date
January 25, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K051087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE. AFTER EVALUATING THE INSTRUMENT AND INSTRUMENT DATA, THE FSE DECIDED TO RUN ALIGNMENT METHODS. THE FSE THEN ADJUSTED THE BOTTOM OF CUVETTE FOR THE SAMPLE 3 POSITION. THE CUSTOMER RAN QUALITY CONTROLS, WHICH WERE WITHIN RANGE, AND PATIENT SAMPLES, WHICH WERE ACCURATE. THE CAUSE OF THE DISCORDANT, FALSELY LOW CALCIUM RESULTS IS UNKNOWN. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT, FALSELY LOW CALCIUM RESULTS WERE OBTAINED ON TWO PATIENT SAMPLES ON A DIMENSION VISTA 1500 INSTRUMENT. IT IS UNKNOWN IF THE DISCORDANT RESULTS WERE REPORTED TO THE PHYSICIAN(S). THE FIRST LOW CALCIUM RESULT WAS FLAGGED BY THE INSTRUMENT, BUT THE SECOND RESULT WAS NOT. THE SAMPLES WERE RERUN AN ALTERNATE DIMENSION VISTA 1500 INSTRUMENT, AND HIGHER RESULTS WERE OBTAINED. IT IS UNKNOWN IF THE RERUN RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY LOW CALCIUM RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
73008 DIMENSION VISTA CLINICAL CHEMISTRY SYSTEM CLINICAL CHEMISTRY SYSTEM JJE SIEMENS HEALTHCARE DIAGNOSTICS DIMENSION VISTA 1500

Patients

Seq Age Sex Outcome Treatment
1