FDA Adverse Event Malfunction Summary report: N

COBAS E411 DISK SYSTEM

MDR report key: 2969372 · Received February 20, 2013

Report

Report Number
1823260-2013-01045
Event Type
Malfunction
Date Received
February 20, 2013
Date of Event
January 24, 2013
Report Date
February 20, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED QUESTIONABLE ESTRADIOL RESULTS FOR THREE PATIENTS ON THEIR E411 ANALYZER. THE FIRST PATIENT'S INITIAL ESTRADIOL RESULT WAS 3920 PG/ML. THE SAMPLE WAS AUTOMATICALLY DILUTED 1:5 AND THE RESULT WAS 6604 PG/ML. THE SAMPLE WAS MANUALLY DILUTED 1:2 AND THE RESULT WAS 4466 PG/ML. THE SAMPLE WAS MANUALLY DILUTED 1:5 AND THE RESULT WAS 6310 PG/ML. THE SECOND PATIENT'S INITIAL ESTRADIOL RESULT WAS 3732 PG/ML. THE SAMPLE WAS AUTOMATICALLY DILUTED 1:5 AND THE RESULT WAS 6542 PG/ML. THE SAMPLE WAS MANUALLY DILUTED 1:2 AND THE RESULT WAS 4430 PG/ML. THE SAMPLE WAS MANUALLY DILUTED 1:5 AND THE RESULT WAS 6135 PG/ML. THE THIRD PATIENT'S INITIAL ESTRADIOL RESULT WAS 3809 PG/ML. THE SAMPLE WAS DILUTED 1:2 AND THE RESULT WAS 4470 PG/ML. THE SAMPLE WAS DILUTED 1:5 AND THE RESULT WAS 6285 PG/ML. IT WAS UNKNOWN IF ANY RESULTS WERE REPORTED OUTSIDE THE LABORATORY. NO ADVERSE EVENTS HAD BEEN REPORTED. THE ESTRADIOL REAGENT LOT NUMBER WAS 168711 AND THE EXPIRATION DATE WAS NOT PROVIDED. FOUR SAMPLES WERE TESTED DURING THE INVESTIGATION USING ESTRADIOL REAGENT LOT NUMBERS 168711 AND 170338. THE SAMPLES WERE TESTED UNDILUTED, DILUTED 1:2, 1:5, AND 1:10. IN THIS INVESTIGATION, THE UNDILUTED RESULTS WERE FOUND TO BE OUTSIDE THE MEASURING RANGE, DIFFERING FROM THE CUSTOMER. THE DILUTED RESULTS GENERALLY MATCHED THE UNDILUTED RESULTS. A ROOT CAUSE COULD NOT BE DETERMINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
73884 COBAS E411 DISK SYSTEM IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1