FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 2965182 · Received February 15, 2013

Report

Report Number
3004209178-2013-91116
Event Type
Malfunction
Date Received
February 15, 2013
Date of Event
January 23, 2013
Report Date
February 6, 2013
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH LOOSE DRIVE SUPPORT DISK, MISSING END CAP STICKER, AND CRACKED CASE AT THE DISPLAY WINDOW CORNERS. ALL THE BUTTONS WORK PROPERLY. HOWEVER, MOISTURE DAMAGE NOTED ON THE KEYPAD TRACES.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE BOTTOM OF THE INSULIN PUMP IS OFF. THE CUSTOMER MENTIONED BEING SICK WITH A VIRUS AND HER BLOOD GLUCOSE HAS BEEN FLUCTUATING FROM 80 TO 350MG/DL. THE CALLER STATED THAT THE BACK OF THE PISTON WAS PUSHED OUT, AND SHE HAS TO PUSHED BACK IN ORDER TO HAVE THE DEVICE WORKING PROPERLY. THE CUSTOMER MENTIONED THAT THE DEVICE WAS DROPPED FOUR YEARS AGO AND THE DISPLAY GLASS HAD A SMALL CRACK. THE CUSTOMER ALSO REPORTED HAVING MOTOR ERROR AND BATTERY ALARMS. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
66854 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAH

Patients

Seq Age Sex Outcome Treatment
1 48 YR