FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX-EMS DEFIBRILLATOR

MDR report key: 2963046 · Received January 25, 2013

Report

Report Number
1218950-2013-00275
Event Type
Malfunction
Date Received
January 25, 2013
Report Date
January 2, 2013
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). A PHILIPS FIELD SVC ENGINEER EVALUATED THE DEVICE AND CONFIRMED THE FAILURE. BOTH THE PROCESSOR PCA AND THE THERAPY PCA WERE REPLACED TO RESOLVE THE PROBLEM. THE DEVICE PASSED ALL PERFORMANCE ASSURANCE TESTS AND WAS RETURNED TO USE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE HAS A GENERAL FAILURE CODE (SERVICE REQUIRED MESSAGE DISPLAYED) AND IS LOCKING UP. THERE WAS NO REPORTED PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
36208 HEARTSTART MRX-EMS DEFIBRILLATOR MKJ PHILIPS MEDICAL SYSTEMS M3536A

Patients

Seq Age Sex Outcome Treatment
1