FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX -EMS DEFIBRILLATOR

MDR report key: 2963036 · Received January 24, 2013

Report

Report Number
1218950-2013-00263
Event Type
Malfunction
Date Received
January 24, 2013
Report Date
December 31, 2012
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE PHILIPS CUSTOMER REPAIR CENTER (CRC) EVALUATED DEVICE. THE DEVICE, AS FOUND/RECEIVED PASSED ALL OPERATIONAL PERFORMANCE ASSURANCE TESTING. THE DEVICE AS FOUND/RECEIVED WAS FULLY FUNCTIONAL. THE SHOCK EQUIP MALFUNCTION INOP COULD NOT BE RECREATED. THE CRC FOUND THAT THE DEVICE STATUS LOG CONTAINED ENTRIES OF CHARGE/SHOCK FAILURE - THERAPY PCA (AUTOTEST). THIS STATUS LOG ENTRY IS INDICATIVE OF A CONDITION THAT CAN CAUSE THE SHOCK EQUIP MALFUNCTION INOP. THE THERAPY PCA WAS REPLACED TO RESOLVE THE STATED PROBLEM. THE DEVICE PASSED ALL PERFORMANCE ASSURANCE TESTS AND WAS RETURNED TO THE CUSTOMER. THIS WAS A MALFUNCTION OF THE THERAPY PCA THAT CAUSED A CHARGE/SHOCK FAILURE IN TESTING.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE DEVICE DISPLAYED THE SHOCK EQUIP MALFUNCTION INOP MESSAGE. THERE WAS NO REPORT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
34734 HEARTSTART MRX -EMS DEFIBRILLATOR MKJ PHILIPS MEDICAL SYSTEMS M3536A

Patients

Seq Age Sex Outcome Treatment
1