FDA Adverse Event Malfunction Summary report: N

CARTO® 3 SYSTEM

MDR report key: 2962146 · Received February 14, 2013

Report

Report Number
3008203003-2013-00019
Event Type
Malfunction
Date Received
February 14, 2013
Date of Event
January 23, 2013
Report Date
January 23, 2013
Manufacturer
BIOSENSE WEBSTER, LTD (HAIFA, ISRAEL)
Product Code
DQK
PMA / PMN Number
K090017
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4) IT WAS REPORTED DURING AN ATRIOVENTRICULAR REENTRANT TACHYCARDIA (AVRT)/(WPW) PROCEDURE, THE CARTO 3 SYSTEM HAD NOISY ECG SIGNALS ACROSS ALL CHANNELS. ERROR 8 "PACE ROUTING DISABLED" WAS ALSO REPORTED. THE BWI FIELD REPRESENTATIVE STATES THAT PORT QUAD B HAD PINS BROKEN OFF IN IT FROM A YELLOW PIN BOX. IT WAS RECOMMENDED TO REMOVE ALL CATHETERS AND REBOOT THE PATIENT INTERFACE UNIT (PIU). THE PROCEDURE WAS CONTINUED CONVENTIONALLY. THERE WAS NO PATIENT INJURY REPORTED IN THIS CASE. UPON REQUEST, THE BWI FIELD REPRESENTATIVE PROVIDED ADDITIONAL INFORMATION ON THE EVENT. THE NOISE OCCURRED ON ALL BODY SURFACE (BS) ECGS AND INTRACARDIAC (IC) SIGNALS ON BOTH THE CARTO 3 AND EP RECORDING SYSTEMS. IT WAS A REPEATING RINGING NOISE THROUGH ALL SIGNALS FOLLOWED BY THE LOSS OF THE BODY SURFACE (BS) ECGS. THE PHYSICIAN WAS NOT WITH ANY CONSISTENCY ABLE TO INTERPRET THE SIGNALS WITH THE PRESENCE OF THE NOISE. THE NOISE OCCURRED WHEN THE RF CABLE WAS CONNECTED TO THE STOCKERT GENERATOR. IT WAS PLANNED PACING FOR ARRHYTHMIA INDUCTION. THE PACING ABILITY WAS NOT LOST ON THE CARDIOLAB SYSTEM EVEN WITH THE CARTO 3 SYSTEM ERROR 8 "STIMULATION DISABLED." THE BACKPLANE BOARD WAS REPLACED. THE SYSTEM PASSED ALL TESTS AND IS READY FOR USE. THE FAULTY BACKPLANE WAS SENT TO (B)(6) FOR INVESTIGATION, THE CUSTOMER COMPLAINT WAS CONFIRMED. THE CONNECTOR J29 (QUAD A) WAS FOUND DAMAGED. THERE WAS BROKEN AND BENT PINS FOUND IN THE CONNECTOR QUAD A THAT CAUSED TO REPORTED PROBLEM. THE CARD WAS SENT TO THE SUBCONTRACTOR FOR REPAIR AND UPGRADE. THE DEVICE HISTORY RECORD (DHR) REVIEW WAS PERFORMED. NO ANOMALIES WERE NOTED IN MANUFACTURING OR SERVICE.

Additional Manufacturer Narrative · 1

INVESTIGATION STILL IN PROGRESS. A SUPPLEMENTAL REPORT OR DEVICE EVALUATION WILL BE SUBMITTED. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED DURING AN ATRIOVENTRICULAR REENTRANT TACHYCARDIA (AVRT)/(WPW) PROCEDURE, THE CARTO 3 SYSTEM HAD NOISY ECG SIGNALS ACROSS ALL CHANNELS. ERROR 8 "PACE ROUTING DISABLED" WAS ALSO REPORTED. THE BWI FIELD REPRESENTATIVE STATES THAT PORT QUAD B HAD PINS BROKEN OFF IN IT FROM A YELLOW PIN BOX. IT WAS RECOMMENDED TO REMOVE ALL CATHETERS AND REBOOT THE PATIENT INTERFACE UNIT (PIU). THE PHYSICIAN DECLINED TROUBLESHOOTING AT THE TIME OF THE CALL. THE PROCEDURE WAS CONTINUED CONVENTIONALLY. THERE WAS NO PATIENT INJURY REPORTED IN THIS CASE. UPON REQUEST, THE BWI FIELD REPRESENTATIVE PROVIDED ADDITIONAL INFORMATION ON THE EVENT. THE NOISE OCCURRED ON ALL BODY SURFACE (BS) ECG'S AND INTRACARDIAC (IC) SIGNALS ON BOTH THE CARTO 3 AND EP RECORDING SYSTEMS. IT WAS A REPEATING RINGING NOISE THROUGH ALL SIGNALS FOLLOWED BY THE LOSS OF THE BODY SURFACE (BS) ECG'S. THE PHYSICIAN WAS NOT WITH ANY CONSISTENCY ABLE TO INTERPRET THE SIGNALS WITH THE PRESENCE OF THE NOISE. THE NOISE OCCURRED WHEN THE RF CABLE WAS CONNECTED TO THE STOCKERT GENERATOR. THE PHYSICIAN WAS ABLE TO COMPLETE THE PROCEDURE BY BYPASSING THE CARTO 3 SYSTEM. IT WAS PLANNED PACING FOR ARRHYTHMIA INDUCTION. THE PACING ABILITY WAS NOT LOST ON THE CARDIOLAB SYSTEM EVEN WITH THE CARTO 3 SYSTEM ERROR 8 "STIMULATION DISABLED." THE USER WAS NOT TRYING TO PACE AND ABLATE FROM THE SAME CATHETER SIMULTANEOUSLY. THE BLOOM STIMULATOR WAS BEING USED. THE PHYSICIAN DID NOT THINK THERE WAS ANY POTENTIAL RISK TO THE PATIENT FROM THIS PACING ISSUE. THE REPEATING RINGING NOISE ON ALL THE BODY SURFACE (BS) ECG'S AND INTRACARDIAC (IC) SIGNALS ON BOTH THE CARTO 3 AND EP RECORDING SYSTEM IS INDICATIVE OF A REPORTABLE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
66148 CARTO® 3 SYSTEM COMPUTER, DIAGNOSTIC, PROGRAMMABLE DQK BIOSENSE WEBSTER, LTD (HAIFA, ISRAEL) M-4800-01

Patients

Seq Age Sex Outcome Treatment
1