FDA Adverse Event Malfunction Summary report: N

RELION PRIME BLOOD GLUCOSE SYSTEM

MDR report key: 2962121 · Received February 14, 2013

Report

Report Number
1832816-2013-00010
Event Type
Malfunction
Date Received
February 14, 2013
Date of Event
January 16, 2013
Report Date
January 16, 2013
Manufacturer
ARKRAY, INC.
Product Code
CGA
PMA / PMN Number
K091102
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT INVOLVED IN INCIDENT WAS RETURNED AND EVALUATED. THE RETURNED PRODUCT GAVE 'LO' RESULTS CONFIRMING THE COMPLAINT. RETENTION SAMPLES OF THE SAME LOT OF TEST STRIPS INVOLVED IN THE INCIDENT WERE TESTED AND PERFORMED TO SPECIFICATION. PRODUCT HAS BEEN FORWARDED TO THE MANUFACTURER TO BE INVESTIGATED (CAPA (B)(4)).

Description of Event or Problem · 1

CALLER INDICATED THE RELION PRIME STRIPS WERE GIVING LOW READINGS. CALLER STATED THEY WERE GETTING A READING OF 'LO' ALL THE TIME. TRIED TEST MULTIPLE TIMES AND GET SAME RESULTS. HAS NO PHYSICAL SYMPTOMS OF LOW BLOOD SUGAR. THOUGHT METER WAS PROBABLY BAD SO BOUGHT A NEW METER AND STILL GETTING 'LO' ALL THE TIME. TRIED METER ON OTHER PEOPLE AND GOT 'LO' READING STILL. HE WAS USING THE METER BEFORE AND GETTING GOOD READINGS. JUST STARTED READING 'LO' WHEN HE BOUGHT NEW BOTTLE OF STRIPS. REPLACED PRODUCT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
65206 RELION PRIME BLOOD GLUCOSE SYSTEM BLOOD GLUCOSE TEST SYSTEM CGA ARKRAY, INC. 700050 11162B

Patients

Seq Age Sex Outcome Treatment
1