FDA Adverse Event
Malfunction
Summary report: N
HEART START XL
MDR report key: 2961730
·
Received January 14, 2013
Report
- Report Number
- 1218950-2013-00173
- Event Type
- Malfunction
- Date Received
- January 14, 2013
- Report Date
- December 18, 2012
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4). THE CUSTOMER REPORTED THAT THE DEVICE FAILED TO CHARGE. NO ADVERSE PATIENT IMPACT WAS REPORTED. THE DEVICE WAS EVALUATED BY A PHILIPS FIELD SERVICE ENGINEER. THE SYMPTOM COULD NOT BE DUPLICATED. THE DEVICE PASSED ALL TESTING AND WAS RETURNED TO THE CUSTOMER. BASED ON THE CUSTOMER'S REPORT, WE ARE CONSIDERING THIS A MALFUNCTION. WE ARE UNABLE TO DETERMINE THE CAUSE, SINCE THE SYMPTOM WAS NOT DUPLICATED.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE DEVICE FAILED TO CHARGE. NO ADVERSE PATIENT IMPACT WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 20232 | HEART START XL | MKJ | PHILIPS MEDICAL SYSTEMS | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |