FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2961730 · Received January 14, 2013

Report

Report Number
1218950-2013-00173
Event Type
Malfunction
Date Received
January 14, 2013
Report Date
December 18, 2012
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE DEVICE FAILED TO CHARGE. NO ADVERSE PATIENT IMPACT WAS REPORTED. THE DEVICE WAS EVALUATED BY A PHILIPS FIELD SERVICE ENGINEER. THE SYMPTOM COULD NOT BE DUPLICATED. THE DEVICE PASSED ALL TESTING AND WAS RETURNED TO THE CUSTOMER. BASED ON THE CUSTOMER'S REPORT, WE ARE CONSIDERING THIS A MALFUNCTION. WE ARE UNABLE TO DETERMINE THE CAUSE, SINCE THE SYMPTOM WAS NOT DUPLICATED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE FAILED TO CHARGE. NO ADVERSE PATIENT IMPACT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
20232 HEART START XL MKJ PHILIPS MEDICAL SYSTEMS M4735A

Patients

Seq Age Sex Outcome Treatment
1