FDA Adverse Event Malfunction Summary report: N

CONSTELLATION VISION SYSTEM

MDR report key: 2961702 · Received February 11, 2013

Report

Report Number
2028159-2013-00150
Event Type
Malfunction
Date Received
February 11, 2013
Date of Event
January 15, 2013
Report Date
January 15, 2013
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K101285
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CALLED THE COMPANY REP TO ASSIST WITH TROUBLESHOOTING. THE COMPANY REP ADVISED THE CUSTOMER TO RESTART THE SYSTEM. THE SYSTEM MESSAGE WAS RESOLVED BY RESTARTING THE SYSTEM. THE FACILITY DID NOT REQUEST SERVICE. THERE WAS NO SAMPLE RETURNED FOR EVAL AND NO ADDITIONAL INFORMATION PROVIDED RELATED TO THIS EVENT. FOR THIS REASON, STEPS COULD NOT BE TAKEN TO REPLICATE OR CONFIRM THE REPORTED EVENT. A REVIEW OF THE SYSTEM'S EVENT LOG FOR THE DATE OF THE REPORTED EVENT, (B)(6) 2013, WAS ABLE TO CONFIRM THE CUSTOMER REPORTED SYSTEM MESSAGE. A REVIEW OF COMPLAINTS FOR THE LAST (B)(4) DID NOT INDICATE ANY ADDITIONAL SIMILAR REPORTS FOR THIS SYSTEM. THE ROOT CAUSE OF THE CUSTOMER REPORTED EVENT WAS DETERMINED TO BE AN ISSUE WITH THE SOUND HANDLER. AN INTERNAL INVESTIGATION HAS BEEN OPENED TO ADDRESS THIS ISSUE. (B)(4).

Description of Event or Problem · 1

A SURGEON REPORTED THAT DURING A PROCEDURE, A SYSTEM MESSAGE DISPLAYED WHEN ATTEMPTING TO INFUSE SILICONE OIL. ALSO, THE FAN NOISE WAS NOTED AS UNUSUALLY LOUD. MANUAL INJECTION OF THE OIL WAS PERFORMED, AND THE CASE WAS COMPLETED WITHOUT HARM TO THE PT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
59724 CONSTELLATION VISION SYSTEM UNIT, PHACOFRAGMENTATION HQC ALCON - IRVINE TECHNOLOGY CENTER LXT NA

Patients

Seq Age Sex Outcome Treatment
1 UNK