FDA Adverse Event Malfunction Summary report: N

ANALYTICAL E MODULE

MDR report key: 2961365 · Received February 14, 2013

Report

Report Number
1823260-2013-00876
Event Type
Malfunction
Date Received
February 14, 2013
Date of Event
January 29, 2013
Report Date
March 5, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
DHA
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE DETERMINED. ADDITIONAL INFORMATION WAS NOT PROVIDED FOR FURTHER INVESTIGATION. MOST LIKELY AN ISSUE WITH LLD OCCURRED AS LABORATORY HUMIDITY WAS OUT OF SPECIFICATIONS. NO ADVERSE EVENTS WERE REPORTED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THEY RECEIVED AN ERRONEOUS RESULT FOR ONE PATIENT SAMPLE TESTED FOR INTACT HUMAN CHORIONIC GONADOTROPIN PLUS THE SS-SUBUNIT (HCG+SS). THE SAMPLE INITIALLY RESULTED AS <0.100 MIU/ML AND THIS VALUE WAS REPORTED OUTSIDE OF THE LABORATORY. THE DOCTOR CALLED QUESTIONING THIS RESULT, SO THE SAMPLE WAS REPEATED, RESULTING AS ">6000" MIU/ML. THE REPEAT RESULT WAS BELIEVED TO BE CORRECT. THE PATIENT WAS NOT ADVERSELY AFFECTED BY THE EVENT. THE HCG+SS REAGENT LOT NUMBER IS 16758402 WITH AN EXPIRATION DATE OF 07/31/2013. THE FIELD SERVICE REPRESENTATIVE DETERMINED THAT THE ISSUE WAS CAUSED BY THE LIQUID LEVEL DETECTION AND LOW HUMIDITY IN THE LABORATORY. HE EXAMINED THE UNIT AND CHECKED SAMPLE LLD, WHICH WAS OK. HE CHECKED ALIGNMENTS AND THESE WERE OK. HE REVIEWED CALIBRATION AND QUALITY CONTROLS, THESE WERE OK. HE PERFORMED PERFORMANCE TESTING WHICH WAS OK. THE INSTRUMENT WAS RUNNING WITHIN SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
65475 ANALYTICAL E MODULE IMMUNOCHEMISTRY ANALYZER DHA ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1