FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2961074 · Received January 16, 2013

Report

Report Number
1218950-2013-00194
Event Type
Malfunction
Date Received
January 16, 2013
Report Date
January 3, 2013
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DE, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED THE DEVICE WOULD NOT CHARGE THE BATTERY. NO PATIENT INVOLVEMENT WAS REPORTED. THE CUSTOMER PERFORMED THE EVALUATION. THE CUSTOMER LOCALIZED THE ISSUE TO A FAILED AC POWER SUPPLY AND REQUESTED A PART ID. A FOLLOW UP CALL WAS MADE TO THE CUSTOMER. THE CUSTOMER'S BIOMED STATED HE REPLACED THE AC POWER SUPPLY WHICH RESOLVED THE ISSUE. THE DEVICE WAS PUT BACK INTO SERVICE. BASED ON THE CUSTOMERS REPORT, WE ARE CONSIDERING THIS A MALFUNCTION OF THE AC POWER SUPPLY.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE DEVICE WOULD NOT CHARGE THE BATTERY. NO PATIENT INVOLVEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
24968 HEART START XL MKJ PHILIPS MEDICAL SYSTEMS M4735A

Patients

Seq Age Sex Outcome Treatment
1