FDA Adverse Event Malfunction Summary report: N

OT VERIO IQ METER

MDR report key: 2960738 · Received February 14, 2013

Report

Report Number
3008382007-2013-02989
Event Type
Malfunction
Date Received
February 14, 2013
Report Date
January 22, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K110637
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE METER AND TEST STRIPS PASSED ALL TESTING. THE PRIMARY ISSUE COULD NOT BE REPRODUCED. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED. DEVICE RETURNED TO MFG DATE: METER- 2/26/2013, TEST STRIPS- 2/26/2013.

Description of Event or Problem · 1

ON (B)(6) 2013, THE REPORTER CONTACTED LIFESCAN USA, ALLEGING INACCURATE RESULTS. THE PATIENT REPORTED BLOOD GLUCOSE RESULTS OF "64 MG/DL" WITH A LIFESCAN METER AND "87 MG/DL" ON ANOTHER METER, PERFORMED WITHIN 30 MINUTES OF EACH OTHER. BASED ON STATISTICAL METHODOLOGY, THE CALCULATED DIFFERENCE OF THESE GLUCOSE RESULTS EXCEEDS THE EXPECTED VALUE OF(B)(4). THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED RESULTS DID NOT MEET LIFESCAN'S ACCURACY/PRECISION CRITERIA AND THE ALLEGED INACCURACY ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. REPORTEDLY, THE PATIENT HAD SYMPTOMS DESCRIBED AS "CONFUSING AND DISORIENTED" TWO HOURS PRIOR TO THE ONSET OF THE INACCURACY ISSUE. THERE WAS NO REPORTED MEDICAL INTERVENTION THAT WOULD SUGGEST A SERIOUS INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
65084 OT VERIO IQ METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3404976

Patients

Seq Age Sex Outcome Treatment
1 36 YR