FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 2951473 · Received February 9, 2013

Report

Report Number
2182208-2013-00040
Event Type
Malfunction
Date Received
February 9, 2013
Date of Event
November 1, 2012
Report Date
November 1, 2012
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003/S065
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. (B)(4).

Additional Manufacturer Narrative · 1

FURTHER REVIEW PROMPTED A CHANGE IN THE DEVICE ANALYSIS RESULTS.

Additional Manufacturer Narrative · 1

(B)(4). THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Additional Manufacturer Narrative · 1

EVALUATION SUMMARY: THE PROGRAMMER WAS RETURNED AND ANALYSIS CONFIRMED THE CUSTOMER COMMENT THAT IT WOULD NOT BOOT COMPLETELY, THERE WAS DEVICE LOCK-UP AND THE PRINTED CIRCUIT BOARD WAS OUT OF SPECIFICATION. (B)(4).

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER FAILED TO BOOT UP. THE LOGO WAS DISPLAYED, BUT DID NOT CONTINUE WITH THE START-UP. TECHNICAL SERVICES (TS) RECOMMENDED THAT THE SERVICE DISK BE TRIED. THIS CLIENT TRIED THE DISK AND THE PROGRAMMER STILL "HANGS" AND THE SERVICE DISK DID NOT RUN. THE PROGRAMMER WILL BE RETURNED FOR SERVICE. ANOTHER PROGRAMMER WAS USED. THERE WERE NO PATIENT COMPLICATIONS AS A RESULT OF THIS EVENT.

Description of Event or Problem · 1

THE PROGRAMMER WAS RETURNED FOR SERVICE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER FAILED TO BOOT UP. THE LOGO WAS DISPLAYED, BUT DID NOT CONTINUE WITH THE START-UP. TECHNICAL SERVICES (TS) RECOMMENDED THAT THE SERVICE DISK BE TRIED. THIS CLIENT TRIED THE DISK AND THE PROGRAMMER STILL "HANGS" AND THE SERVICE DISK DID NOT RUN. THE PROGRAMMER WILL BE RETURNED FOR SERVICE. ANOTHER PROGRAMMER WAS USED. THERE WERE NO PATIENT COMPLICATIONS AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
57051 CARELINK PROGRAMMER, PACEMAKER KRG MEDTRONIC, INC. 2090W

Patients

Seq Age Sex Outcome Treatment
1