FDA Adverse Event Malfunction Summary report: N

COULTER® ACT 5DIFF CAP PIERCE (CP)

MDR report key: 2951149 · Received February 8, 2013

Report

Report Number
1061932-2013-00161
Event Type
Malfunction
Date Received
February 8, 2013
Date of Event
January 17, 2013
Report Date
January 18, 2013
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K042173
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

RESULTS: DIFF SYRINGE ASSEMBLY.

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBTAINING ERRONEOUSLY HIGH MONOCYTES (MO%) RESULTS FOR THREE PATIENTS WHICH OCCURRED OVER 3 DIFFERENT DAYS INVOLVING THE COULTER ACT 5DIFF CAP PIERCE (CP). THE CUSTOMER INDICATED THAT THE ERRONEOUS RESULTS OCCURRED WHEN THE INSTRUMENT WAS USED AFTER IDLING FOR A WHILE. THIS REPORT IS FOR THE EVENT WHICH OCCURRED ON (B)(6) 2013. PLEASE SEE MEDWATCH #1061932-2013-00159 AND #1061932-2013-00160 FOR THE EVENTS WHICH OCCURRED ON THE OTHER 3 DAYS. THE CUSTOMER REPORTED OBTAINING ERRONEOUSLY LOW MONOCYTES RESULTS FOR A PATIENT ON (B)(6) 2013. THE SAMPLE WAS SENT TO A REFERENCE LABORATORY THE NEXT DAY AND RESULTS WHICH WERE CONSIDERED CORRECT WERE OBTAINED FROM AN ALTERNATE ANALYZER. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY AND THERE WAS NO CHANGE OR AFFECT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT. PER THE CUSTOMER'S LABORATORY PROTOCOL, ALL QUESTIONABLE RESULTS ARE REPEATED AND FLAGGED SAMPLES ARE SENT TO A REFERENCE LABORATORY FOR CONFIRMATION; THE LABORATORY DOES NOT MAKE MANUAL SMEARS. DATA REVIEW OF THE PRINTOUTS PROVIDED BY THE CUSTOMER INDICATED THAT NEUTROPHIL (NE%) RECOVERED LOWER WITHOUT INSTRUMENT GENERATED DIFF PLOT FLAGS. BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND REBUILT THE DIFF SYRINGE ASSEMBLY. THE DIFF FIX REAGENT LINE WAS CLEANED AND THE DIFF FIX REAGENT WAS REPLACED AS A PREVENTATIVE MAINTENANCE. FAILURE MODE WAS DETERMINED TO BE THE DIFF SYRINGE ASSEMBLY AND ISSUE WAS RESOLVED FOLLOWING SERVICE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
53585 COULTER® ACT 5DIFF CAP PIERCE (CP) COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1 17 YR