FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY ANALYZER

MDR report key: 2951125 · Received February 8, 2013

Report

Report Number
2122870-2013-00055
Event Type
Malfunction
Date Received
February 8, 2013
Date of Event
January 8, 2013
Report Date
January 15, 2013
Manufacturer
BECKMAN COULTER
Product Code
CDD
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER ALSO REPORTED OF OBTAINING AN ERRONEOUSLY LOW VITAMIN B12 RESULT FROM THE SYSTEM FOR ONE PATIENT ON (B)(6) 2013 WHICH WAS NOT REPRODUCIBLE ON (B)(6) 2013. THIS EVENT IS DOCUMENTED IN MDR #2122870-2013-00057.

Description of Event or Problem · 1

A CUSTOMER REPORTED TO BECKMAN COULTER THAT THE ACCESS 2 IMMUNOASSAY ANALYZER GENERATED UNREPRODUCIBLE VITAMIN B12 RESULTS FOR THREE PATIENTS IN THE PREVIOUS WEEK. THE CUSTOMER DID NOT PROVIDE PATIENT RESULTS AND EXACT DATE OF THE EVENT. THE RESULT WERE REPORT OUT OF THE LABORATORY. THERE WAS NO REPORT OF DEATH OR INJURY, BUT IT IS UNKNOWN IF THERE WERE ANY CHANGES TO THE PATIENT TREATMENT. BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) NOTED THE VALVE MANIFOLD WAS CRACKED AROUND THE WASH VALVE ROTOR. THE FSE REPLACED THE VALVE MANIFOLD AND VERIFIED THE INSTRUMENT PERFORMANCE. THE CUSTOMER USED THE BELOW REAGENT FOR VITAMIN B12 ASSAY: ACCESS B12 REAGENT, CATALOG NUMBER 33000, LOT NUMBER - UNKNOWN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
55048 ACCESS® 2 IMMUNOASSAY ANALYZER ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE CDD BECKMAN COULTER ACCESS 2 NA

Patients

Seq Age Sex Outcome Treatment
1