FDA Adverse Event Malfunction Summary report: N

VITROS 4600 CHEMISTRY SYSTEM

MDR report key: 2950697 · Received February 8, 2013

Report

Report Number
1319681-2013-00044
Event Type
Malfunction
Date Received
February 8, 2013
Date of Event
January 10, 2013
Report Date
February 8, 2013
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT LOWER THAN EXPECTED VITROS TRIG QUALITY CONTROL AND PATIENT RESULTS WERE OBTAINED FROM A VITROS DHDL SLIDE CARTRIDGE THAT WAS MISIDENTIFIED AS A VITROS TRIG SLIDE CARTRIDGE ON A VITROS 4600 SYSTEM. THE ROOT CAUSE OF THIS EVENT IS USER ERROR WHILE MANUALLY LOADING A VITROS CHEMISTRY PRODUCTS SLIDE CARTRIDGE. THE VITROS 4600 SYSTEM WAS OPERATING AS INTENDED.

Description of Event or Problem · 1

A CUSTOMER OBTAINED LOWER THAN EXPECTED VITROS TRIG RESULTS FROM MULTIPLE PATIENT AND QUALITY CONTROL SAMPLES USING A VITROS CHEMISTRY PRODUCTS DHDL SLIDE CARTRIDGE THAT WAS MISIDENTIFIED AS A VITROS CHEMISTRY PRODUCTS TRIG SLIDE CARTRIDGE ON A VITROS 4600 SYSTEM. BIASED RESULTS OBTAINED FROM A SLIDE CARTRIDGE OTHER THAN THE INTENDED SLIDE CARTRIDGE MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE BIASED PATIENT RESULTS WERE INITIALLY REPORTED OUT OF THE LABORATORY, HOWEVER CORRECTED REPORTS WERE ISSUED UPON REPEAT ANALYSIS. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
54691 VITROS 4600 CHEMISTRY SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1