FDA Adverse Event Malfunction Summary report: N

DIMENSION VISTA® CLINICAL CHEMISTRY SYSTEM

MDR report key: 2950461 · Received February 8, 2013

Report

Report Number
1226181-2013-00073
Event Type
Malfunction
Date Received
February 8, 2013
Date of Event
January 6, 2013
Report Date
January 15, 2013
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC - BROOKFIELD
Product Code
JJE
PMA / PMN Number
K051087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS FIELD SERVICE (FSE) WAS DISPATCHED TO THE CUSTOMER SITE. AFTER ANALYSIS OF THE INSTRUMENT, INSTRUMENT DATA AND SAMPLES, THE FSE DETERMINED THAT THE CAUSE OF THE INCORRECT PATIENT INFORMATION DISPLAY WAS OPERATOR INPUT ERROR. THE PATIENT DEMOGRAPHIC INFORMATION WAS INCORRECTLY INPUT TO THE VISTA 1500 ORDER ENTRY SCREEN. THE VISTA 1500 INSTRUMENT AND SYNGO SOFTWARE ARE PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

AN OPERATOR ACCESSED THE VISTA 1500 USER INTERFACE AND INPUT PATIENT IDENTIFIER (PID) INFORMATION INTO THE INCORRECT INPUT FIELD. THE OPERATOR INPUT THE PID INFORMATION INTO THE SAMPLE LOCATION FIELD. AS A CONSEQUENCE, PATIENT DEMOGRAPHIC INFORMATION WAS NOT CORRECTLY PRESENTED AT THE SYNGO INTERFACE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
53695 DIMENSION VISTA® CLINICAL CHEMISTRY SYSTEM CLINICAL CHEMISTRY SYSTEM JJE SIEMENS HEALTHCARE DIAGNOSTICS INC - BROOKFIELD VISTA 1500

Patients

Seq Age Sex Outcome Treatment
1