FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 2950376 · Received February 8, 2013

Report

Report Number
1644487-2013-00338
Event Type
Malfunction
Date Received
February 8, 2013
Date of Event
January 9, 2013
Report Date
January 9, 2013
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

ON (B)(6) 2013, IT WAS REPORTED THAT THE PHYSICIAN'S PROGRAMMING SYSTEM "NEEDS REPAIR". HE PHYSICIAN'S NURSE STATED THAT THE PROGRAMMING SYSTEM IS "NOT PICKING UP A SIGNAL AT ALL". THE PHYSICIAN HAS OTHER PROGRAMMING SYSTEMS THAT THEY HAVE BEEN ABLE TO SUCCESSFULLY USE TO INTERROGATE PATIENTS. ATTEMPTS FOR FURTHER INFORMATION ARE UNDERWAY BUT NO ADDITIONAL INFORMATION HAS BEEN RECEIVED TO DATE.

Description of Event or Problem · 1

ADDITIONAL INFORMATION WAS RECEIVED ON (B)(6) 2013 WHEN IT WAS REPORTED THAT THE PROGRAMMING SYSTEM IS NOW WORKING PROPERLY. ONE OF THE PHYSICIANS AT THE OFFICE FOUND A COUPLE OF THINGS WRONG WITH THE HANDHELD; THE BACK LATCH WAS OPEN AND THE FLASHCARD WASN'T INSERTED ALL THE WAY. HE FIXED THESE COUPLE OF THINGS AND NOW THE PROGRAMMING SYSTEM WORKS FINE AND THE OFFICE WANTS TO KEEP IT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
54978 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS, INC. 250-7.0 366988

Patients

Seq Age Sex Outcome Treatment
1