FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 2945179 · Received February 6, 2013

Report

Report Number
1644487-2013-00303
Event Type
Malfunction
Date Received
February 6, 2013
Date of Event
January 9, 2013
Report Date
January 9, 2013
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

DEVICE FAILURE CAUSED EVENT BUT DID NOT CAUSE OR CONTRIBUTE TO A DEATH OR SERIOUS INJURY.TYPE OF DEVICE NAME, CORRECTED DATA: INITIAL MDR INCORRECTLY LISTED WRONG DEVICE NAME.

Additional Manufacturer Narrative · 1

.

Description of Event or Problem · 1

ON (B)(4) 2013 IT WAS REPORTED THAT THE PHYSICIAN'S PROGRAMMING SYSTEM WAS UNABLE TO INTERROGATE A DEMO GENERATOR. A DIFFERENT PROGRAMMING SYSTEM WAS USED TO SUCCESSFULLY INTERROGATE THE DEMO GENERATOR CONFIRMING IT WAS NOT AT END OF SERVICE. THE WAND BATTERY WAS CHECKED AND FOUND TO BE FINE. FURTHER TROUBLESHOOTING WAS PERFORMED TO DETERMINE WHICH PART OF THE PROGRAMMING SYSTEM WAS CAUSING THE ISSUE, AND IT WAS DETERMINED THAT THE CAUSE OF THIS ISSUE WAS THE SERIAL CABLE. THE SERIAL CABLE WAS RETURNED ON (B)(4) 2013 AND IS PENDING PRODUCT ANALYSIS.

Description of Event or Problem · 1

PRODUCT ANALYSIS WAS PERFORMED ON THE RETURNED SERIAL CABLE AND THE REPORTED COMPLAINT WAS IDENTIFIED. DURING TESTING IT WAS IDENTIFIED THAT THE SERIAL CABLE WAS UNABLE TO ESTABLISH COMMUNICATION USING A KNOWN GOOD WAND AND HANDHELD. THE CAUSE FOR THE COMMUNICATION DIFFICULTIES IS ASSOCIATED WITH A BROKEN WIRE CONNECTION ON THE AXIM CONNECTOR PLUG PCB. ONCE THE WIRE WAS SOLDERED BACK ONTO THE DELL AXIM CONNECTOR PLUG PCB, THE SERIAL CABLE WAS ABLE TO ESTABLISH COMMUNICATION BETWEEN THE HHD AND WAND. THE MOST LIKELY CAUSE FOR THE WIRE BREAK CAN BE ASSOCIATED WITH MISHANDLING OF THE SERIAL CABLE. NO FURTHER ANOMALIES WERE IDENTIFIED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
49811 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS, INC. MODEL 250 1073772

Patients

Seq Age Sex Outcome Treatment
1