FDA Adverse Event Malfunction Summary report: N

VITROS 5600 INTEGRATED SYSTEM

MDR report key: 2944487 · Received February 5, 2013

Report

Report Number
1319681-2013-00041
Event Type
Malfunction
Date Received
February 5, 2013
Date of Event
December 27, 2012
Report Date
February 5, 2013
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT RESULTS FOR A SINGLE PATIENT SAMPLE WAS ASSOCIATED WITH AN UNINTENDED PATIENT. LIMITED INFORMATION WAS PROVIDED TO ASSIST IN THE INVESTIGATION. THERE WAS NO EVIDENCE TO SUGGEST AN INSTRUMENT MALFUNCTION. FURTHERMORE, USER ERROR WITH REGARDS TO SAMPLE PROGRAMMING CANNOT BE RULED OUT AS A CONTRIBUTING FACTOR. THE ROOT CAUSE OF THE EVENT IS UNKNOWN.

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT RESULTS FROM A SINGLE PATIENT SAMPLE OBTAINED USING A VITROS 5600 SYSTEM WAS ASSOCIATED WITH THE INCORRECT PATIENT NAME. MIS-ASSOCIATED PATIENT RESULTS MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WAS NO REPORT THAT ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
49348 VITROS 5600 INTEGRATED SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1