FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2943978 · Received February 5, 2013

Report

Report Number
1826988-2013-00011
Event Type
Malfunction
Date Received
February 5, 2013
Date of Event
January 1, 2013
Report Date
January 7, 2013
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062058
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER RECEIVED BLOOD GLUCOSE READINGS OF 50, 600 AND 53MG/DL ON HER CONTOUR METER. SHE RETESTED ON A DIFFERENT METER AND THE READINGS WERE 53 AND 329MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "D" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER DECLINED TO TROUBLESHOOT OR PROVIDE ADDITIONAL INFORMATION BEFORE ENDING THE CALL. NO PRODUCT WILL BE RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
48007 CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE LLC 7183

Patients

Seq Age Sex Outcome Treatment
1