FDA Adverse Event Malfunction Summary report: N

INCU-CHEK FLEXLINK

MDR report key: 2943326 · Received January 21, 2013

Report

Report Number
2183996-2012-02160
Event Type
Malfunction
Date Received
January 21, 2013
Date of Event
December 18, 2012
Report Date
April 23, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS INC.
Product Code
FPA
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED, IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED DUE TO MISHANDLING OF THE PRODUCT BY THE CUSTOMER. THE RESPONSIBLE QUALITY DEPARTMENT HAS PERFORMED AN INVESTIGATION IN ATTEMPT TO IDENTIFY ANY MALFUNCTIONS RELATED TO CRACKED TUBING. A VISUAL INSPECTION AND A TEST FOR FLOW AND LEAK WERE PERFORMED ON THE RETURNED USED TRANSFER SET. THE TUBING WAS SPLIT FROM THE LUER LOCK CONNECTOR, AND THE TUBING WAS LEAKING. THE LOT NUMBER IS UNKNOWN, SO THE RETENTION SAMPLE COULD NOT BE INVESTIGATED. THE MANUFACTURER TESTS THE PRODUCTS DURING PRODUCTION FOR LEAKS AND FLOW. THERE IS NO INDICATION THAT A NONSPECIFIC PRODUCT HAS BEEN DELIVERED TO THE CUSTOMER.

Description of Event or Problem · 1

PATIENT REPORTED THE INFUSION TUBE BROKE AWAY FROM THE LUER LOCK AFTER THE INFUSION SET HAD BEEN IN USE FOR 1 DAY. HE HAS NOT EXPERIENCED THIS CONCERN WITH OTHER INFUSION SETS AND WAS UNABLE TO PROVIDE THE LOT OR EXPIRATION DATE. THE INFUSION SET WAS REQUESTED FOR EVALUATION. NO PHYSIOLOGICAL EFFECTS WERE REPORTED, AND HE DID NOT REQUIRE TREATMENT FROM A HEALTH CARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
28989 INCU-CHEK FLEXLINK FPA ROCHE HEALTH SOLUTIONS INC. 00700006964 UNK

Patients

Seq Age Sex Outcome Treatment
1 INSULIN| RELATED ACCESSORIES| INSULIN INFUSION PUMP