FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT

MDR report key: 2943298 · Received January 21, 2013

Report

Report Number
2183996-2013-00014
Event Type
Malfunction
Date Received
January 21, 2013
Date of Event
December 9, 2012
Report Date
January 9, 2013
Manufacturer
ROCHE HEALTH SOLUTIONS INC.
Product Code
LZG
PMA / PMN Number
K060876
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE COMPLAINT CANNOT BE VERIFIED, THE PRODUCT MEETS THE SPECIFICATION REGARDING THE CUSTOMER'S ALLEGATION. THE TECHNICAL INVESTIGATION GAVE NO EVIDENCE THAT THE DEVICE DID CAUSE OR CONTRIBUTE TO THE CONDITION REPORTED BY THE PATIENT. THE DISPLAY PASSED THE OPTICAL AND FUNCTIONAL INVESTIGATION SUCCESSFUL AND MEETS THE SPECIFICATION.

Description of Event or Problem · 1

ON (B)(6) 2013, PATIENT REPORTED SOME CHARACTERS ON THE INFUSION DEVICE DISPLAY ARE MISSING. THE CORRECT TYPE OF BATTERY IS USED. HE CHANGED THE BATTERY SEVERAL TIMES BUT WAS UNABLE TO RESOLVE THE ISSUE. THE INFUSION DEVICE WAS IN STOP AT THE TIME OF THE CALL, AND THE TOP HALF OF THE SYMBOL AND THE TIME AND DATE WERE NOT VISIBLE. THE INFUSION DEVICE WAS NOT DROPPED, AND THERE IS NO DAMAGE TO THE SCREEN. HE IS UNABLE TO SEE ALL OF THE NUMBERS FOR THE INSULIN DELIVERY AMOUNTS. THE INFUSION DEVICE WAS REPLACED AND REQUESTED FOR EVALUATION. NO PHYSIOLOGICAL EFFECTS WERE REPORTED, AND HE DID NOT REQUIRE TREATMENT FROM A HEALTH CARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
29123 ACCU-CHEK SPIRIT LZG ROCHE HEALTH SOLUTIONS INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 76 YR INSULIN INFUSION PUMP| RELATED ACCESSORIES| INSULIN