DCCU-CHEK FLEXLINK
Report
- Report Number
- 2183996-2013-00043
- Event Type
- Malfunction
- Date Received
- January 21, 2013
- Date of Event
- January 1, 2013
- Report Date
- May 10, 2013
- Manufacturer
- ROCHE HEALTH SOLUTIONS, INC.
- Product Code
- FPA
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IT
- Reporter Occupation
- NOT APPLICABLE
Narratives
THE COMPLAINT CANNOT BE VERIFIED DUE TO MISHANDLING OF THE PRODUCT BY THE CUSTOMER. THE USED RETURNED TRANSFER SET WAS VISUALLY INSPECTED AND TESTED FOR FLOW AND TIGHTNESS. THE TRANSFER SET WAS OCCLUDED AT THE CONNECTOR BY INSULIN. A RETENTION SAMPLE COULD NOT BE TESTED BECAUSE THE LOT NUMBER IS UNKNOWN. THE INVOLVED LOT NUMBER 0229480 REFERS ONLY TO THE CANNULA. THE RETURNED USED CANNULAS WERE VISUALLY INSPECTED AND TESTED FOR FLOW AND TIGHTNESS. ALL TEST RESULTS WERE WITHIN SPECIFICATIONS.
THE INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.
ON (B)(6) 2013, IT WAS REPORTED THAT THE PATIENT'S INFUSION SET HAD BEEN LEAKING AT THE CONNECTION OF THE INSULIN TUBING AND THE HEADSET. THE LEAKING CAUSED THE PATIENT TO EXPERIENCE ELEVATED BLOOD GLUCOSE LEVELS BETWEEN 300-400 MG/DL. THE ISSUE HAS BEEN ONGOING SINCE (B)(6) 2013. THE PATIENT WOULD CORRECT THE ELEVATED BLOOD GLUCOSE LEVELS BY REPLACING THE INFUSION SET. HE STATED THERE HAVE BEEN MULTIPLE INFUSION SETS THAT HE HAS HAD THE PROBLEM WITH AND THAT THERE APPEARED TO BE SLACK BETWEEN THE CONNECTION OF THE INSULIN TUBING AND THE HEADSET. THE PATIENT DID NOT REQUIRE MEDICAL ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. THE INFUSION DEVICE WAS REQUESTED TO BE RETURNED FOR PRODUCT EVALUATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 28983 | DCCU-CHEK FLEXLINK | FPA | ROCHE HEALTH SOLUTIONS, INC. | 00700006959 | 229480 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 17 YR | INSULIN| INSULIN INFUSION PUMP| ACCESSORIES| DATE OF THERAPY: UNK |