FDA Adverse Event Malfunction Summary report: N

OT VERIO IQ METER

MDR report key: 2942858 · Received February 5, 2013

Report

Report Number
3008382007-2013-02215
Event Type
Malfunction
Date Received
February 5, 2013
Report Date
January 11, 2013
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
PMA / PMN Number
K110637
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

ON (B)(4) 2013 THE REPORTER CONTACTED LIFESCAN (LFS) IN THE USA ALLEGING THE ONETOUCH METER WAS READING BLOOD AS CONTROL SOLUTION. THIS COMPLAINT IS BEING REPORTED BECAUSE THE ALLEGED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING DONE BY THE CUSTOMER CARE ADVOCATE (CCA). THERE WAS NO INDICATION THAT THE LFS PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
48903 OT VERIO IQ METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL

Patients

Seq Age Sex Outcome Treatment
1