FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX - EMS DEFIBRILLATOR

MDR report key: 2942142 · Received December 28, 2012

Report

Report Number
1218950-2012-04302
Event Type
Malfunction
Date Received
December 28, 2012
Report Date
December 3, 2012
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4): THE CUSTOMER REPORTED A FAILURE TO DISCHARGE WHEN RUNNING THE OP CHECK TEST. A PHILIPS FIELD SERVICE ENGINEER EVALUATED THE DEVICE AND CONFIRMED THE FAILURE. THE PROBLEM WAS TRACED TO A FAULTY PROCESSOR PCA. THE PROCESSOR PCA WAS REPLACED TO RESOLVE THE FAILURE. THE DEVICE PASSED ALL PERFORMANCE ASSURANCE TESTS AND WAS PLACED BACK INTO USE. THIS WAS A MALFUNCTION OF THE PROCESSOR PCA THAT CAUSED A FAILURE TO DISCHARGE IN TESTING.

Description of Event or Problem · 1

THE CUSTOMER REPORTED A FAILURE TO DISCHARGE WHEN RUNNING THE OP CHECK TEST.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX - EMS DEFIBRILLATOR MKJ PHILIPS MEDICAL SYSTEMS M3536A

Patients

Seq Age Sex Outcome Treatment
1